Most repairs done in under 1 hour · Plaza Carolina Mall

5 out of 5 stars 4.9 on Google · 870+ reviews

The phone, tablet, game console and computer repair experts in Carolina, Puerto Rico

We repair phones, tablets, game consoles and computers inside Plaza Carolina Mall. Drop off your device, keep shopping, and pick it up ready — most repairs in under 1 hour.

Express repair available

What are we fixing today?

Pick your device and book your appointment in under a minute.

870+ five-star reviewsRated 4.9 on Google
Under 1 hourOn most repairs
Repairs under warranty60 days on parts and service
Inside Plaza Carolina MallRepair while you shop
Extreme cases

Told it could not be fixed? Bring it in.

When other shops hand the device back, we open it up. We do board-level repairs with microsoldering and precision equipment to rescue what looked lost — including your photos and your data.

  • Microsoldering — component and IC repair on the logic board.
  • Will not power on — dead devices with no sign of life or charge.
  • Water damage — ultrasonic cleaning and circuit recovery.
  • Data recovery — photos and contacts from devices that no longer boot.
Logic board with a microchip under a microsoldering microscope
Social proof

4.9★ on Google · 870+ reviews

More than 835 customers have given us 5 stars. Here is what some of them said.

5 out of 5 stars
“My phone broke and they fixed it right away — they saved my life!”
Yindriska P.Google review
5 out of 5 stars
“Great service, incredibly fast. I recommend them.”
Osvaldo D.Google review
5 out of 5 stars
“Very friendly and helpful — they walked me through repairs and products.”
Jennifer C.Google review
5 out of 5 stars
“Amazing service — they treat their customers with real care.”
Michael F.Google review

See more reviews on Google

How it works

Three steps and your device is ready

01

Bring your device in

Walk in without an appointment at our store on the second level of Plaza Carolina Mall, across from Victoria's Secret, Journeys and Kokomo. Cannot leave the house? Ask about our at-home service by calling (787) 717-7605. Book your appointment online and we will be ready at your time.

02

Free diagnostic in minutes

We check the device in front of you and tell you exactly what is wrong and what it costs. Diagnostics are free on any device that powers on. If your device will not turn on (no power), the diagnostic has a fee that is fully credited toward your repair. We do not touch anything until you approve the estimate.

03

Ready in under 1 hour

Most repairs are done while you shop the mall. We test everything with you before handing your device back.

At-home service

Cannot make it to the mall? We come to you.

Not everyone can swing by Plaza Carolina, and we get it. We will schedule a visit to pick up your device or take care of it wherever you are — same speed, same clear pricing.

  • Pickup and delivery — you get on with your day while we work.
  • Same price, same 60-day warranty as in store, with no hidden fees.
  • Book by phone or WhatsApp and we will confirm availability in your area.
Fix On Wheels logo: a service van carrying a phone with the motto “We come to you”
Frequently asked

What customers ask us most

How long does a repair take?

Most express repairs — screen, battery and charging port — are done in under 1 hour. You can drop off your device and keep shopping at Plaza Carolina while we work. Advanced microsoldering cases take longer, and we always give you a time estimate before we start.

Do repairs come with a warranty?

Yes. Every repair includes a 60-day warranty on parts and service. When we hand your device back we explain exactly what your repair covers.

How do pricing and estimates work?

Diagnostics are free on any device that powers on. If your device will not turn on (no power), the diagnostic has a fee that is fully credited toward your repair. Every repair is quoted on the spot based on your model and the part it needs, and we never start a job until you approve the price first — no surprises.

Which brands do you repair?

We work on iPhone, Samsung, LG, Motorola and virtually any phone brand; iPad and Android tablets; PS5, PS4, Xbox and Nintendo Switch consoles; plus laptops and computers. If you do not see your device listed, call us at (787) 717-7605 and we will confirm.

Do you offer at-home service?

Yes, we offer at-home service for customers who cannot make it to the mall. Call us at (787) 717-7605 to schedule a visit and confirm availability in your area.

Fix On Wheels kiosk with blue LED lights on the second level of Plaza Carolina Mall
Our kiosk on the second level of Plaza Carolina — look for the blue lights 💙
Visit us

We are on the second level of Plaza Carolina Mall

Book your appointment online or just walk in — your choice. We diagnose your device and give you the price before we start, and in most cases you walk out the same day with it working.

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